Terms of service
TERMS OF SERVICE
Last updated: September 6, 2026
These Terms of Service ("Terms") govern your use of the MeowKit website and your purchase of products from WHITE CLIFF TECHNOLOGY LIMITED ("White Cliff", "we", "us", or "our") through https://meowkit.cc/.
By accessing our website, placing an order, or purchasing a product from us, you agree to these Terms.
1. COMPANY INFORMATION
The website meowkit.cc is operated by:
WHITE CLIFF TECHNOLOGY LIMITED
Business Registration No. (BRN): 77766239
Website: https://meowkit.cc/
Customer Support: support@whiteclifftech.com
2. PRODUCTS
MeowKit is a hardware product designed for makers, developers, and technology enthusiasts.
Product specifications, images, descriptions, availability, and prices may be changed or updated from time to time.
We make reasonable efforts to ensure that product information displayed on our website is accurate. However, minor differences in color, appearance, packaging, or product specifications may occur.
3. ORDERS
When you place an order through our website, you are making an offer to purchase the products in your order.
After receiving your order, we may send an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of product availability, pricing errors, suspected fraud, payment problems, shipping restrictions, or other operational or legal reasons.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order to the original payment method, subject to applicable law.
4. PRICES AND PAYMENT
All prices displayed on our website are shown in the currency selected for your market and may exclude applicable taxes, duties, or import charges unless otherwise stated at checkout.
You are responsible for providing accurate billing and shipping information.
Payment must be successfully authorized before an order can be processed.
We may use third-party payment service providers to process payments. We do not store your complete payment card information on our servers.
5. SHIPPING AND DELIVERY
We ship products internationally to supported destinations.
Shipping availability, delivery methods, estimated delivery times, and shipping charges may vary depending on the destination and shipping method selected.
Estimated delivery times are estimates only and are not guaranteed unless explicitly stated otherwise.
Delivery may be delayed by customs clearance, weather, carrier disruptions, holidays, incorrect address information, or other circumstances beyond our reasonable control.
For additional information, please refer to our Shipping Policy.
6. CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.
Unless explicitly stated at checkout that such charges are included in the purchase price or shipping service, the customer may be responsible for applicable customs duties, import taxes, and related charges.
Customers are responsible for providing accurate information required for customs clearance.
If a shipment is refused, abandoned, or returned because the customer fails to pay applicable customs duties or import charges, any resulting costs may be deducted from the refund where permitted by applicable law.
7. RETURNS AND REFUNDS
Our returns and refunds are governed by our Refund and Return Policy.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or restricted under the laws applicable to you.
For customers in the European Economic Area and other jurisdictions with mandatory consumer protection laws, applicable statutory rights will continue to apply.
8. PRODUCT WARRANTY AND DEFECTIVE PRODUCTS
If your MeowKit arrives damaged or has a manufacturing defect, please contact us at:
support@whiteclifftech.com
Please include your order number and, where appropriate, photographs or videos showing the issue.
Depending on the circumstances and applicable law, we may provide troubleshooting assistance, replacement parts, a replacement product, repair, or a refund.
Nothing in these Terms limits any mandatory statutory warranty or conformity rights applicable in your jurisdiction.
9. SOFTWARE AND DIGITAL CONTENT
MeowKit may include firmware, software, documentation, SDKs, and other digital materials.
Unless otherwise stated, the intellectual property rights in our proprietary software, documentation, trademarks, designs, and other materials remain with White Cliff or their respective licensors.
Open-source software included with or used by MeowKit remains subject to its applicable open-source license terms.
10. INTELLECTUAL PROPERTY
The MeowKit name, logo, product designs, website content, graphics, documentation, and other materials provided by White Cliff are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our proprietary materials without our prior written permission, except where permitted by applicable law or an applicable open-source license.
11. ACCEPTABLE USE
You agree not to use our website or products for unlawful purposes or in a manner that violates applicable laws or regulations.
You must not attempt to interfere with the operation or security of our website, payment systems, servers, or services.
12. THIRD-PARTY SERVICES
Our website may use third-party services, including payment providers, shipping carriers, analytics services, hosting services, and other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
13. ACCURACY OF INFORMATION
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or other information at any time.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, White Cliff shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
15. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, government actions, customs restrictions, transportation disruptions, carrier failures, labor disputes, epidemics, or interruptions to telecommunications or payment services.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
Your continued use of our website or purchase of products after the updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
17. GOVERNING LAW AND CONSUMER RIGHTS
These Terms shall be interpreted in accordance with the laws applicable to the transaction, without limiting any mandatory consumer protection rights that apply in the customer's jurisdiction.
Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under applicable law.
18. CONTACT US
If you have questions about these Terms, your order, or our products, please contact:
WHITE CLIFF TECHNOLOGY LIMITED
Email: support@whiteclifftech.com
Website: https://meowkit.cc/